Overview
Security Officer – 20hr Jobs in Champaign, IL at Champaign Public Library
Description
Responsible for circulating throughout both the interior and exterior public areas of the library helping to maintain a safe, secure, and welcoming atmosphere for all visitors and staff in library buildings and on library property.
Part-time – 20 hours per week. Tuesday through Friday including late morning/afternoon/evening shifts with a rotation every third weekend.
Distinguishing Features of the Class
The security officer, under the supervision of the security manager, monitors the building and grounds, greets customers in a friendly and attentive manner, and assists with general library use. The officer enforces the Library’s Rules of Conduct and helps customers with lost personal items, illnesses or emergency situations. The position also helps with opening library buildings and securing the buildings at closing.
Examples of Duties
Conducts roving patrols of all areas of the library buildings and grounds, maintaining high visibility to deter inappropriate behavior, and ensure a safe, reasonably quiet and comfortable environment for customers.
Upon arrival at the branch assigned, reports in with staff, other security staff, or librarian-in-charge to be briefed on any current situations or issues.
Able to respond to and effectively address significant incidents, recognizing and referring situations best handled by law enforcement.
Interacts effectively with all age groups, especially our youth, in order to establish a positive environment based on respect and responsible use of the library.
Acknowledges negative behavior through redirection and providing positive choices for customers therefore ensuring customers continue to have a successful library experience.
Monitors violations of the Library’s Rules of Conduct. Advises customers of inappropriate behavior that may result in further action and possible suspension of library privileges. May counsel customers who have caused problems to avoid further action and possible suspension of library privileges.
Escorts disruptive customers from library premises; calls police when necessary.
Helps customers with lost personal items, illnesses, or emergency situations.
Locks and secures building at closing; ensures safety of staff as they leave the building.
Stays with unaccompanied children after closing to ensure their safety until picked up.
Assists with transporting library materials and equipment around the building and outside.
Assists during weather emergencies, guiding library customers to shelter areas.
Observes and reports matters pertaining to library building condition and maintenance.
Observes and acts appropriately when faced with fire or other emergency life threatening situations.
Completes incident reports as required.
Assists with emergency preparedness drills.
Participates in departmental and library-wide training and activities, including technology training
Requirements
A strong commitment to public service.
Ability to exercise discretion appropriate to various circumstances.
Excellent written and oral communication skills.
Ability to remain calm and communicate effectively with all segments of the population, including during times of high stress or emergency.
Demonstrated ability to accomplish timely high quality work, handle a variety of duties, adapt to changing demands and priorities.
Ability to stand and walk for long periods.
Ability to work with library customers and staff in a friendly and efficient manner.
Knowledge of fire and security alarm systems.
Monitor the library through closed circuit television system (CCTV)
Ability to maintain reliable attendance and regular schedule.
Flexibility to adapt to changing situations and to vary work schedule
Good vision and hearing.
Manual dexterity to operate computer and phone equipment.
Physical ability to lift materials weighing up to 40 pounds and to push fully loaded carts of library materials and stand and/or walk for long periods of time.
Valid drivers’ license, acceptable driving history, and personal automobile for required job related transportation.
Satisfactory criminal background check.
Acceptable Experience and Training
High school diploma or GED
Prior security experience or experience working with children and teens preferred.
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities
Title: Security Officer – 20hr
Company: Champaign Public Library
Location: Champaign, IL
