Overview
Security Officer Jobs in Chicago, Illinois, USA at Accor Hotels
Title: Security Officer
Company: Accor Hotels
Location: Chicago, Illinois, USA
Type: Full Time
Category: Security, Hospitality / Hotel / Catering
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. Wesupport youto grow and learn every day, making sure that work bringspurposeto your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS
Job Description
Security Officer
To ensure a safe environment for the hotel staff and guests and protect the assets of the hotel.
KEY ROLES & RESPONSIBILITIES
To establish chain of command and responsibility, the Security Officer shall be held directly responsible to the Shift Duty Security Supervisor, Assistant Operations Manager, Security Manager.
Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security. The Security Officer may be deployed at any of the following Duty Posts as enumerated thereafter:
Security Control Room Duty;
Lobby Duty;
Loading Bay;
Patrolling or Observation Duty;
Back of House;
VIP Parking;
Or at any position where operations in Security field will benefit.
When on duty, the Security Officer shall adopt the “Service Oriented” approach in discharging of its duties in order to function harmoniously with the concept of the Hotel as a place of hospitality
To exerciseflexibilityto maintain a balance between effectiveness and unobstructiveness;
To promote the “gentlemen” rather than the “officer” image for the security service;
To act for and on behalf of the Hotel keeper on security matters;
To protect the safety of guests, staff, their properties and those belonging to the Hotel;
Assisting other Departments in rendering services to customers so as to maintain or enhance the services provided other than his primary security duties;
To act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;
To greet guests and offer assistance;
To lead guests whenever possible if they are uncertain of the location within the Hotel premises;
To inform and sell other hotel facilities to all visitors of the Hotel.
Protect the hotel guests and keep the peace by
Monitoring any undesirable elements to ensure that they do not harass, harm or embarrass the hotel guests;
Take appropriate action to defuse any outbreak of violence or commotion within the Hotel premises;
Intelligence gathering, from within and without the hotel of the identities and activities (modus operandi) of undesirable elements.
Surveillance of hotel staff
Ensuring that they abide by the House Rules;
Keeping track of movements of staff who are classified as suspects under investigations.
Cultivation of informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department forpreventionand detection purposes.
Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.
Participating in special functions or operations conducted or organized by the Hotel for VIPs, shows, etc., and private organizations …
