Overview
Security Officer Jobs in Waimea, Hawaii, USA at Mauna Kea Beach Hotel
Title: Security Officer
Company: Mauna Kea Beach Hotel
Location: Waimea, Hawaii, USA
Type: Full Time
Category: Security (Security Guard, Site Security, Unarmed Security)
Position: Security Officer (Full Time)
Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to join our dynamic team of hospitality professionals. Our salary and benefits package are competitive and attractive, including industry-competitive salaries, team member recognition programs, training and career opportunities, and additional benefits such as medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining and golf discounts, and more.
At Mauna Kea Resort, we’re creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of relationships we build with one another, our guests, and our strategic partners. We strive to add value in every encounter, setting ourselves apart and fostering a sense of pride that is uniquely Prince.
We invite you to share this journey with us.
Division: Management & Non-Union (MAN
010)
Band 1
HB Security Officer
Primary Responsibilities:
Provide security and emergency response services throughout the resort, ensuring performance aligns with written procedures and resort philosophy.
Enforce security and safety guidelines to protect resort and guest property.
Investigate and document incidents, responding appropriately to resolve issues.
Patrol hotel buildings, grounds, and other areas, noting unusual circumstances, persons, or safety violations.
Assist managers with security at hotel-related functions and escort individuals off the property.
Provide security at entry gates.
Additional Responsibilities:
Greet and welcome guests warmly at all times.
Respond rapidly and professionally to emergencies, exhibiting a calming demeanor.
Conduct foot and mobile patrols, monitor entrance gates.
Investigate incidents through observation, documentation, interviews, and interrogations.
Accurately document incidents and investigations.
Answer phones, monitor security cameras, and dispatch officers.
Coordinate and supervise special assignments.
Perform administrative duties such as issuing keys, parking decals, lockers, and paychecks.
Search vehicles, lockers, and parcels as needed.
Escort individuals off the property and provide security at hotel functions.
Perform other related duties as assigned.
Working Conditions:
Patrolling outdoors in various weather conditions.
Working indoors in an office environment.
Security at entry gates, affected by weather.
Travel throughout the resort.
Work Hours:
Willingness to work any shifts, including weekends and holidays.
Availability to work over 40 hours per week and be recalled for emergencies.
Equipment Use:
Use of telephones, radios, office equipment, AED, and driving a vehicle or utility cart.
Mental and Physical Demands:
Remain calm during emergencies.
Manage stressful situations.
Stand, walk, bend, reach; lift up to 50 lbs.
Communication
Demands:
Effective verbal communication with staff and guests.
Report writing and investigation documentation skills.
Completion of the “Initial Security Guard 8-Hour Training” and possession of a current Hawaii State Guard Card within 30 days of hire.
AED Certification, valid Driver’s License, and ability to multi-task.
We appreciate your interest in joining our ‘Ohana. Due to high inquiry volumes, only qualified applicants will be contacted via phone or email provided in your application.
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