Overview
Security Officer Jobs in Wolverhampton, England, UK at The University Of Wolverhampton
Title: Security Officer
Company: The University Of Wolverhampton
Location: Wolverhampton, England, UK
Type: Full Time
Category: Security
Position: Security Officer (Days) – 2 posts
As a Day Security Officer, you will be part of the team responsible for the delivery of acustomer-focusedsecurity service. You will prioritize the safety of staff, students, residents, and visitors, and the security of the University buildings and assets, enhancing the customer experience. You will also provide a comprehensive security service for all campus users and property of the University.
Your daily contact with our customer base will help ensure a welcoming, safe, and secure campus by being proactive, approachable, supportive, vigilant, and visible.
You will report to the Day Team Leader and will be an enthusiastic, skilled individual with considerable front-line experience of working within a customer-facing organisation. You will have experience of working in remote teams that deliver effective solutions and provide high levels of customer service as well as being comfortable working alone.
One of the most important roles this post incorporates is that of a first responder to safety and welfare-related incidents, and as such we are looking for an individual who iscalm under pressure, caring, and compassionate.
You will work across all university campus locations on a Rota system: 3 days, 3 afternoons, 3 off, covering 365 days a year.
Campus Locations:
City Campus:
Wulfruna Street, Wolverhampton, WV1 1LY
Telford Campus:
Shifnal Road, Priorslee, Telford, Shropshire, TF2 9NN
Walsall Campus:
Gorway Road, Walsall, West Midlands, WS1 3EZ
Springfield Campus:
Cambridge Street, Wolverhampton, WV10 OJR
University of Wolverhampton Science Park:
Glaisher Drive, Wolverhampton, WV10 9RU
Your responsibilities will include health and safety tasks, fire safety checks and responsibilities involving the fire alarm control room, and possible first aid responsibilities. If this is the case, you will be the first responder on site and be responsible for delivering first aid (in-house training will be provided) and/or required to call the relevant medical service, doctor, 111, or 999 ambulance service.
Day Security Officer Requirements
You will have previous security or other relevant experience.
You will have exceptional customer service skills, the ability to be diplomatic in conflict, and empathize with individuals from a variety of backgrounds.
You will have the ability to work in sometimeschallengingsituations, remaining calm and acting effectively.
You will be a positive and committed team player, with the ability to work independently and on your own initiative.
You must be comfortable with technology and computer literate as we are a digital university.
As a team, we go beyond the traditional security boundaries, and as an individual, you must be highly skilled and flexible to deal with thischallengingand varied role.
The ability to embrace change is a must.
As a university, we consider the right attitudes and behaviours to be just as important as experience and skill. Our department philosophy is to keep our customers at the heart of everything we do and we expect our staff to uphold our values of being “diligent, kind and excellent” at all times, linking in to the University’s overall vision, strategy, and values.
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