Overview
Security Officer- Silver Legacy (Reno) Jobs in Reno, NV at Caesars Entertainment
Opening a new business takes a lot of time and can be an extraordinary amount of effort. You have to have unyielding standards and the inner strength to hold them at all times. Another aspect of opening a business is you must be truly “here to serve.” In this industry the places that succeed in comparison to those that fail, there is always the inner desire to deliver industry leading hospitality. It must be in you, and it has to be at the forefront of your thinking and actions as we welcome all our guests into our new state-of-the-art entertainment center. Our success will hinge on all our ability to deliver on OUR level of hospitality. If you are looking for a great job where you are surrounded by amazingly hardworking co workers and management who always have fun and always hold our standards, then this is the job and environment for you.
As a Doorman at our family entertainment center, you will be the initial point of contact for
guests, ensuring a warm and welcoming entrance to the facility. Your friendly and attentive
presence will contribute to creating a positive first impression and setting the tone for a
memorable guest experience. This job description outlines the primary responsibilities and
qualifications required for the position.
Responsibilities:
1. Guest Reception and Greeting:
– Welcome guests with a friendly and approachable demeanor as they arrive at the center.
– Provide a warm and inviting atmosphere from the moment guests step in.
2. Ticketing and Admissions:
– Assist guests with ticket purchases, admissions, and information about available attractions.
– Ensure accurate distribution of tickets, wristbands, or entry passes.
3. Guest Assistance:
– Offer guidance and directions to different attractions, facilities, and amenities within the
center.
– Respond to guest inquiries and provide accurate information.
4. Crowd Control:
– Monitor guest traffic and queues to manage crowd flow during busy periods.
– Implement crowd control measures to ensure a comfortable and safe environment.
5. Safety and Security:
– Maintain awareness of surroundings and guest behavior to identify any potential safety or
security concerns.
– Report any unusual or suspicious activities to the appropriate personnel.
6. Customer Service:
– Provide exceptional customer service by addressing guest needs and concerns in a courteous
manner.
– Act as a point of contact for resolving guest inquiries and issues.
7. Communication:
– Collaborate with other staff members to ensure seamless guest service and coordination.
– Communicate effectively with guests, providing information and assistance as needed.
8. Access Control:
– Ensure that only authorized individuals are allowed entry to certain areas or attractions as
per the center’s policies.
9. Event Support:
– Assist in event coordination, setup, and guest assistance during special events and functions.
Qualifications:
– Previous experience as a doorman, greeter, host, or in a customer service role, preferably in a
hospitality, entertainment, or service-oriented setting.
– Friendly and outgoing personality with excellent interpersonal and communication skills.
– Strong customer service orientation and a commitment to creating positive guest experiences.
– Attention to detail and ability to manage guest queues and crowd flow effectively.
– Ability to handle multiple tasks and prioritize in a dynamic environment.
– Awareness of safety and security protocols to maintain a safe environment for guests.
– Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by
the operational needs of the family entertainment center.
Job Types: Full-time, Part-time
Pay: $18.00 – $20.00 per hour
Benefits:
Employee discount
Schedule:
Evening shift
Night shift
Ability to Commute:
Reno, NV 89512 (Required)
Ability to Relocate:
Reno, NV 89512: Relocate before starting work (Required)
Work Location: In person
Title: Security Officer- Silver Legacy (Reno)
Company: Caesars Entertainment
Location: Reno, NV
