Overview
Security Officer – Vr & Cb Day Shift Jobs in Mesquite, Nevada, USA at Mesquite Gaming, LLC
Title: Security Officer – Vr & Cb Day Shift
Company: Mesquite Gaming, LLC
Location: Mesquite, Nevada, USA
Type: Full Time
Category: Security
SECURITY OFFICER – VR & CB – FULL-TIME – DAY SHIFT
Thursday, February 13, 2025
STARTING RATE:$16.00
MINIMUM AGE REQUIREMENT:21 years old
LICENSE/CERTIFICATION:State of Nevada Gaming Permit, Alcohol Awareness Card, Current CPR/AED Certification (provided by the Company), Valid Driver’s License, and D.M.V. Driving History Printout (no more than 30 days old).
JOB SUMMARY:
The Security Officer interacts directly with customers and co-workers and is responsible for providing a safe and secure environment by being a visible deterrent to unlawful activity.
JOB QUALIFICATIONS:
The Security Officer must be a good listener, paying attention to details, and be able to effectively communicate, in a professional manner, ideas and information to others, both verbally, on the radio and telephone, and in written statements. Must have basic computer skills, typing, and Microsoft Office skills (Word & Excel) to complete Security Reports.
Must be able to conduct themselves in a professional manner and maintain self control, often under adverse and stressful conditions.
Must have the ability to multi-task and prioritize calls for service.Conflict resolutionskills are a must.
Must be adaptable and excel atproblem solvingwith both guests and fellow staff members.
Must possess integrity and the basic desire to serve and protect.
Must be customer and team oriented and possess excellent people skills.
Must be motivated and willing to learn.
High school diploma or equivalent is required.
Must be able to work all shifts, including weekends and holidays.
ESSENTIAL JOB FUNCTIONS:
Follows established policies, procedures, and regulations, both Mesquite Gaming and Nevada State Gaming Control Board, to ensure proper compliance and for the protection of company assets and to provide a safe, secure, and productive environment for guests and co-workers.
Investigates complaints and violations of law and policies and prepares accurate, comprehensive written reports and statements, as necessary, to document such events and activities and may testify in court or other formal or informal proceedings.
Fosters and maintainspositive workingrelationships with other departments and staff members to resolve customer issues and concerns.
Response to calls for service and uses radio and/or telephone communications to summon assistance from other security officers, personnel from other Company departments, police, fire, or emergency medical services as the situation dictates.
Provides escorts for the safety of customers and other Company personnel, protecting them and the valuables they may have in their possession, and making buys and fills for other departments.
Is a first responder in any medical situation and provides first aid until further qualified medical assistance arrives.
Other job-related duties as assigned and instructed by management.
CUSTOMER SERVICE EXPECTATIONS:
Be courteous,respectful, and approachable, greeting customers and co-workers with a smile and exhibit a friendly,positive attitude, making them feel welcome and important to you.
Listen and give full attention to what is being communicated, both verbally and non-verbally, taking time to understand the points being made and their needs and concerns.
Communicate and coordinate with other departments and players to assess customer needs and to ensure that quality service is being provided to the customer and evaluatecustomer sat…
