Overview
Security Operations Center Operator Jobs in Redmond, WA at Securitas Inc.
JOB SUMMARY
The Security Officer is responsible for guest service, asset protection, guest/employee protection and supporting other departments so they may serve guests more effectively. The Security Ambassador ensures that all assigned duties are performed quickly, efficiently and according to the established departmental and company policies, procedures and goals.
All employees are expected to conduct themselves in a manner which demonstrates friendliness, initiative, professionalism, personal awareness and integrity while exercising confidentiality in the appropriate areas of their performance.
SHIFT: Grave 11pm-7am @ $20/hr
RESPONSIBILITIES
Promote positive guest relations by projecting a courteous, helpful attitude and assisting guests throughout their visit
Assist guests with variety of inquiries and situations including information about the property and events, giving directions and escorting them as necessary
Investigate all incidents on premises. Prepare detailed reports in a clear, precise and timely manner
Assist injured guests and apply first aid and/or CPR as necessary until professional help arrives
Check identification of guests to ensure that only those 21 years of age and older are allowed in gaming areas
Monitor and observe property for disturbances, crimes, fire hazards and undesirable persons and report issues to the manager on duty immediately
Escort employees with money deliveries
Log lost and found items, incidents and reports through software program
Partner with Surveillance team and maintain a basic knowledge of casino surveillance equipment and procedures
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
Regularly provides information to management regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns throughout the casino to ensure a quality and safe environment
Show willingness and effort to work as a team
Perform other duties as assigned
QUALIFICATIONS
Must be at least 21
Casino security/surveillance, military or law enforcement experience preferred
Must possess basic computer skills for efficient use of programs and applications
Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
Must pay attention to detail including cleanliness and safety
Ability to uphold and demonstrate the highest level of integrity and confidentiality
Ability to communicate effectively in English and listen attentively
Must follow verbal and written directions, policies, and procedures
Ability to lift, handle and carry a minimum of 25 pounds
Ability to bend, stand, walk and exert well-paced mobility during entire shift
Ability to patrol on foot and move quickly in response to emergency situations
Ability to react and verbally defuse potentially violent situations
LICENSE/CERTIFICATIONS
Must be able to obtain/maintain the following:
NV State Gaming Control Board License (cost = $140)
Alcohol Awareness Training card (cost = $20)
Drivers License
CPR/AED certification preferred
EMPLOYEE PERKS
We have a strong reputation for giving back to our community and our employees!
Holiday pay
Free meal each shift
Paid breaks and meal period
Flexible scheduling
Referral incentives up to $300 per referral!
Recognition programs and appreciation celebrations
Competitive benefits package and wages
Exclusive discounts
Friendly and dependable team
Encouraged growth through skill building and opportunities for career development
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Holidays
Overnight shift
Application Question(s):
Are you at least 21 years of age?
We reward employees for their referrals! If you were referred by a current Tamarack or G PEG employee, please list their full name –
Have you ever worked for Tamarack Casino or another G PEG property (Slot World, Bodines, Carson Valley Inn, Sharkey’s)?
Are you available to work graveyard shift 11pm-7am Friday-Tuesday?
Will you be able to reliably commute for this job to Tamarack Casino in South Reno – 13101 S Virginia Street? *please note, Tamarack is not directly on a bus route and the closest stop is Damonte Ranch Parkway with limited service on weekends*
Experience:
Security: 2 years (Required)
License/Certification:
Driver’s License (Required)
CPR Certification (Preferred)
Nevada Gaming Registration (Preferred)
Shift availability:
Overnight Shift (Required)
Ability to Commute:
Reno, NV 89511 (Required)
Ability to Relocate:
Reno, NV 89511: Relocate before starting work (Required)
Work Location: In person
Title: Security Operations Center Operator
Company: Securitas Inc.
Location: Redmond, WA
