Overview
Security Operations Center Operator Security Clearance Jobs in Detroit, Michigan, USA at Allied Universal
Title: Security Operations Center Operator Security Clearance
Company: Allied Universal
Location: Detroit, Michigan, USA
Type: Full Time
Category: Security
Position: Security Operations Center Operator with Security Clearance
Overview Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a
sense of purpose
. While working in a
dynamic
,
diverse and inclusive
workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
* * The Position is for a Full Time Afternoon Global Security Dispatch Operator at our Global Security Operations Center in Detroit, MI.
* The Position starts at $18.04/Hr.
* Call Center/Dispatch experience preferred.
* We offer attractive payment options! Daily Pay, Weekly Pay!
* Overview of Position:
Allied Universal is currently seeking motivated and qualified candidates to join our Global Security Operation Center (GSOC) team as a GSOC Operator. The GSOC is a 24 hours per day, 7 days per week operation. The SOC Operator is responsible for using best practices to identify, analyze, and support all incidents that are either
impactful
or potentially
impactful
to business, the brand and or employees.
This position is responsible for using skills to communicate information surrounding those incidents to
leadership
as appropriate. The GSOC Operator will monitor cameras and alarms, dispatch associated calls via telephone and radio. As well, as operate access control and life safety technology, and provide general assistance to both employees and guests. The GSOC operator supports client sites as they prepare for, respond to, and recover from both crisis and non-crisis incidents.
Duties and Responsibilities:
* Monitor multiple Security Alarms Systems in order to identify potential risks to company offices and assets
* Track and dispatch resources as needed – alarms, safety issues, facility issues, etc.
* Assist with access control into the garages and dispatch Security staff for escorts
* Conduct research and analyze incidents that could potentially pose a risk to company assets
* Assess situations and their potential impact on business and the safety of the employees
* Prepare detailed Incident Reports (IRs) for review and further investigation
* Manage GSOC and Emergency Hotline (phone line)
* Efficiently monitoring all GSOC equipment and tools (access control, phone line, life safety systems, video management systems, badging systems, etc.)
* Prepare incident notifications that include all pertinent information for each stakeholder
Qualifications:
* Ability to handle multiple incoming priority items and efficiently handle high-stress, fast-pace incidents
* Analytical,
multi-tasking
, and
problem solving
skills
* Ability to clearly communicate via email, phone, radio, and messaging systems
* Capable of investigating and tracking of incidences real-time, while being able to communicate updates to Security & Safety Management
* Comfortable using a computer – i.e. Microsoft Office tools, use of Windows operating system, and learning new computer software (client proprietary systems)
* Professional demean…
