Overview
Security Operations Manager Jobs in Houston, TX at Marksman Security
Overview:
Marksman Security Corporation is now seeking a Security Operations Manager!
The Security Operations Manager will oversee security personnel, ensuring the site is properly staffed and officers are trained and motivated. The Security Operations Manager will also work closely with the client contact to achieve goals and objectives set forth by Marksman Security and the association.
$55,000 – 65,000 p/yr
Ideal candidates will have previous experience in corrections, law enforcement, military security, account management
armed or unarmed guard/officer experience and or other related fields.
Responsibilities:
Benefits:
Insurance: medical, vision and dental
Short term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity theft protection
Paid training
Paid time off
Competitive compensation
Career advancement opportunities
Employee referral bonus program
Employee assistance program (EAP)
Continuous learning opportunities through LMS
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities
#HOU
Qualifications:
At Marksman Security, we encourage our core values of Integrity, Service, Commitment, Drive and Innovation. We promote individual growth and strive to deliver a valued service to our clients.
The primary role of this position is to enhance client experiences, build long term meaningful client relationships and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent and committed service and an outstanding client and employee experience with operational support.
Responsibilities:
Develop strategic plans for implementing direction and tone of security operations
Regularly engage with client to ensure service levels are aligning with expectations
Hire, develop, and retain appropriate security operations, account managers, and supervisors to accomplish the desired outcome of the operations
High level communication to the team and client to ensure satisfaction
Identify operational deficiencies and design strategic plans for remediation
Actively audit operations to ensure alignment with goals and vision
Coordinate day-to-day effects of the management team to ensure service quality and cost effectiveness
Work with team to ensure contractually scheduled hours are met with as little unbilled over-time as possible
Counsel and develop personnel to assist with advancement and promotability opportunities
Enforce Marksman Security policies as outlined in the handbook
Liaison between Marksman Security and the client
Maintain confidentiality
Compile and retain reports for visibility of the operational overview
Performs security risk assessments to ensure operational effectiveness
Drafts action plans designed to remediate or enhance the security efforts
Creates and coordinates project tracking to ensure the team is aligned with delivery of desired outcome
Develop Quarterly Business Review reports for Marksman Executive Management and Client with action plans to address shortcomings.
Familiarity with scheduling software
Qualifications:
Must be at least 21 years of age
Valid Driver’s License and clean driving history (Required)
Bachelor’s degree preferred or equivalent work experience
Minimum of two years previous security supervision or leadership experience required
Flexible/ on- call schedule availability
Professional demeanor and appearance
Excellent computer skills
Excellent communication skills (verbal and written)
Attentive to detail
Must be able to multitask in a fast-paced environment
Previous experience utilizing security equipment and protocols required
Must be able to pass pre-employment screening (background and drug)
Title: Security Operations Manager
Company: Marksman Security
Location: Houston, TX
