Overview
Security Operations Manager Jobs in Shah Alam, Selangor, Malaysia at Quess Malaysia
Title: Security Operations Manager
Company: Quess Malaysia
Location: Shah Alam, Selangor, Malaysia
Job Summary:
Seeking an experienced SOC Operations Team Lead to oversee daily security operations, manage incident response efforts, and ensure the effectiveness of our cybersecurity defenses. The ideal candidate will have strong technical expertise, leadership skills, and experience working in a Security Operations Center (SOC) environment.
Responsibilities:
SOC Leadership & Management:
Lead and mentor a team of SOC analysts across different shifts.
Oversee day-to-day SOC operations, ensuring effective threat monitoring, analysis, and response.
Manage security incidents, from detection to resolution, ensuring minimal impact on business operations.
Develop and implement SOC procedures, playbooks, and response strategies.
Coordinate with IT, cybersecurity, and business teams to improve security posture
Threat Monitoring & Incident Response:
Supervise real-time monitoring of security events and alerts using SIEM, EDR, IDS/IPS, and other security tools.
Ensure timely and accurate triaging, analysis, and response to cybersecurity incidents.
Conduct root cause analysis and recommend mitigation strategies.
Lead forensic investigations in case of security breaches or advanced persistent threats (APT).
Security Operations & Compliance:
Enforce security policies, best practices, and compliance requirements (ISO 27001, NIST, GDPR, etc.).
Collaborate with threat intelligence teams to stay ahead of emerging cyber threats.
Perform SOC performance evaluations and ensure continuous improvements.
Tools & Technologies:
Hands-on experience with SIEM (Splunk, QRadar, Microsoft Sentinel, etc.), EDR, NDR, Firewalls, IDS/IPS, and SOAR platforms.
Proficiency in analyzing logs, network traffic, and endpoint activity for threats.
Familiarity with scripting (Python, PowerShell, Bash) for automation is a plus.
Requirements:
Bachelor’s degree in Cybersecurity, Information Technology, or a related field (or equivalent experience).
5+ years of experience in SOC operations, cybersecurity, or incident response.
At least 2 years of experience in a leadership or supervisory role.
Strong knowledge of cybersecurity frameworks (MITRE ATT&CK, NIST, CIS Controls, etc.).
Industry certifications such as CISSP, CISM, GIAC (GCIH, GCIA, GCFA), CEH, CySA+, Security+ or Microsoft SC-200 are preferred.
