Overview
Security Operations Officer (CyrusOne) Jobs in Austin, TX at Allied Universal®
Full Job Description
Security Operations Officer (CyrusOne)
Overview
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Hiring Security Officers
(Located in Austin Near Metropolis Dr)
This position pays $20. 00 / Hour. Pays Weekly!
Must be willing to work weekends
Allied Universal® is hiring a Security Operations Officer. The Security Operations Center is a sophisticated command center focused on customer service and site monitoring. Security Operations Officer is responsible for providing customer service via telephone interactions with customers and tenants as well as supporting security through radio communications and monitoring of video surveillance systems. This position requires excellent computer skills, the ability to master at least five computer applications, and provide outstanding customer service for each customer interaction. Additional responsibilities of the Security Center Officer position include, but are not limited to, the following:
RESPONSIBILITIES:
Answer, evaluate, and prioritize incoming telephone and radio calls
Communicate effectively with on-site security personnel to properly resolve incidents
Provide pre-arrival emergency or medical instructions to local law enforcement or fire personnel
Monitor fire/life/safety alarms to determine the necessary level of response
Escalate and coordinate incidents to the site supervisor
Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, and administrative and database materials
Become proficient with several computer applications to properly log data, verify access, create customer profiles, and issue badges
Become conversant with emergency procedures and evacuation procedures for data center
Identify suspicious criminal activity and ensure an effective response from local law enforcement, retail center personnel, and/or corporate management
Operate and monitor internal and external surveillance cameras and state of the art surveillance programs for data center
Ensure all components of the Security Operations Center surveillance equipment are operating according to expected standards and protocols
Maintain an effective video management system in accordance with expected standards and protocols. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events and assist with an investigation regarding suspicious activity, property damage, acts of violence, etc.
QUALIFICATIONS:
High School diploma or equivalent or minimum of five (5) years of work experience
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Must possess, or be able to obtain, Cardiopulmonary Resuscitation (CPR) certification within 60 days of assignment (training is provided on-site)
Post hire, must complete required monthly training and successfully pass the new hire training program
No prior work history required
Posses…
Title: Security Operations Officer (CyrusOne)
Company: Allied Universal®
Location: Austin, TX
Category:
