Overview
Security Operations Specialist – RMOC Jobs in Town and Country, Missouri, USA at Spectrum
Title: Security Operations Specialist – RMOC
Company: Spectrum
Location: Town and Country, Missouri, USA
Type: Per diem
Category: Security (IT Specialist, Cybersecurity, Security Manager, Information Security)
Position: Security Operations Specialist I – RMOC
JOB SUMMARY
The Security Operation Specialist I – RMOC position is responsible for maintaining situational awareness, gathering information from internal and external sources, coordinating incidents with security leaders and intelligence analysts, and disseminating information for priority matters. This job will interact with customers, law enforcement, external parties, and employees at all levels of the organization.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Initiate incident management for incidents under the authority of Corporate Security
Operate and monitor advanced security systems, including CCTV, alarms, and access control systems
Conduct real-time surveillance to detect and respond to potential security threats
Assess a baseline to detect, deter, and respond to anomalies
Investigate and analyze security threats to deploy mitigation techniques
Document information and actions taken in case management system
Support security personnel by providing additional information through research of internal and external systems
Prepare and disseminate security products at the request of security leaders
Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems
Provide direct and indirect support to security personnel as needed throughout the duration of the event
Monitor access control systems and surveillance cameras and investigate alarms and incidents
Conduct special projects and assignments in support of the RMOC and Corporate Physical Security operations
Perform other duties as requested
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Self-starter and motivated to address all issues and incidents
Ability to master Corporate Physical Security computer-based technology
Ability to manage multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment
Effective research and analytical skills
Effective information management skills
Ability to assess issues and solve problems
Ability to work independently and as part of a team
Effective documentation and written communication skills with the ability to prepare executive-level situational reports
Effective oral communication skills with the ability to present incident details in a clear and concise manner to regional security leaders and executive-level management
Effective computer proficiency in Microsoft Office applications, GIS systems, and other open source search engines and applications
Knowledgeable on computer hardware and software applications
Detail-oriented, able to multi-task in stressful situations
Required Education
Associate’s degree or equivalent experience
Required Related Work Experience and Number of Years
Equivalent military/law enforcement/security operation center work experience – 3+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Proficient in monitoring open sources to identify events which may impact company operations
Preferred Education
Bachelor’s degree or equivalent experience
WORKING CONDITIONS
Office environment
Ability to work overnights, weekends, holidays as needed
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