Overview
Security Patrol Officer Jobs in Wembley, England, United Kingdom at ABM UK
Title: Security Patrol Officer
Company: ABM UK
Location: Wembley, England, United Kingdom
LOCATION: London Designer OutletPAY RATE: £15.15 PER HOURSHIFT PATTERN: 4 on 4 offWORKING HOURS: 42 HOURS PER WEEKRole Overview And PurposeThis important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
JOB ROLE
Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive
Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
Safeguard all the sites are safe and non-threatening environment for all visitors/tenants
Ensuring all incidents are managed in accordance with site policies and procedure
Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
Record/log all non-conformances and emergencies with the appropriate control room operatives
Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting
incidents in line with site/company polices.
Maintain vigilance and highlight/manage unauthorised access by banned individuals
Ensure radio procedures are always adhered to
Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
Undertake any other reasonable duties as required to meet the needs of the business
Any other reasonable duties as requested by your line manager
Ensure a timely response to all security issues and events
Complete all training requirements as requested by line manager
Be available to cover at least one additional shift per month if requested to cover absence/annual leave
Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team
Requirements
Person Specification:
SIA CCTV Licence considered an advantage
SIA Door Supervisor licence
Experience operating fire alarm system in a busy environment
Excellent written communication and interpersonal skills
Good knowledge of local area
Excellent levels of customer service at all times
Demonstrated ability to think and act quickly in emergencies or under pressure
To have a smart appearance befitting the company
Good organisational skills, flexibility and reliability
First Aid trained is a bonus
Benefits
We’re proud to offer a great range of benefits including:
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
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