Overview
Security Supervisor at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa Jobs in Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates at IHG Hotels & Resorts
Title: Security Supervisor at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Company: IHG Hotels & Resorts
Location: Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates
A little taste of your day-to-day
To oversee all daily duty locations and responsibilities of Security Officers. Coordinate a smooth daily operation as per the department standard and Managers direction, ensuring effective communication and information exchange between the management and security staff
To ensure all Security Officers are aware of and adhering to the company Policies and Procedures
Conducts an effective shift hand over, including briefing all staff of relevant events and information, taking possession of departmental property and responsibility for their safekeeping
Initiates investigation of crimes committed against property and persons, writes incident and accident reports, monitors investigations to their timely conclusion and ensures appropriate follow-up with guests, visitors, employees, reports and documenting contacts
Be correct, secure and courteous in handling any disciplinary or criminal case
Observe and report all identified violations of company Policies and Procedures, suspicious activities and criminal acts to Company Management
Responsible for the security of the Hotel’s assets including but not limited to guests, colleagues, contractors and visitors
Observe and report to company management all identified security hazards
Maintain a high level of discipline & punctuality along with regular attendance as required by the standard
Record all observed incidents on a daily log of incidents and submit same to Company Management
Conduct locker checks in line with Human Resources when requested
Coordinate functions with other security staff or external agencies such as Police, Civil Defense and other government departments, promoting good will with them
Be alert for any unusual packages, guests or vehicles, taking appropriate action if located
Be thoroughly familiar of the property layout, design, entry and exit points
Ensure that the Security Control Room and Fire Control Rooms are never left unattended
To attend regular training within the department
Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thoroughfares
Attend to all guest inquiries and requests immediately, with respect and to a high standard of customer service
To strictly adhere to the hotel’s policy on confidentiality and ethics
What We Need From You
Security supervisor license from SIRA Dubai
Excellent communication both written and oral in English
Ability to be self-motivated, organized and demonstrate good team work
Customer driven, culturally adaptable, communicates well and works with all level of people
Good Computer literacy (Microsoft applications)
Pro-active approach, and the ability to meet deadlines
Experience as a Security Supervisor role within a 5 Star Hotel or similar industry
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orient…
