Overview
Security Supervisor – Commerce/Quinlan Jobs in Greenville, TX at Hunt Regional Healthcare
EQUAL EMPLOYMENT OPPORTUNITY
Race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate shall not be a factor in employment for this position. Due to the nature of hospital services, it may become necessary to work extended hours.
POSITION SUMMARY
To supervise, plan, organize, coordinate, and control the activities of the Security department with direction of the Facilities Director. This includes scheduling, training, preparing annual budgets; act as liaison between the facility and local law enforcement agencies, providing reports to the Facilities Manager.
POSITION SUPERVISORY RESPONSIBILITIES
Reports To:
Facilities Director
Supervises:
Security Officers
POSITION REQUIREMENTS
Minimum Education
Two (2) years college or technical school; or 1 to 3 years related experience and/or training; or equivalent combination of education and experience. Exceptions to these requirements may be made on a case by case basis.
Minimum Work Experience
None
Required Licenses/Certifications
None
Required Skills, Knowledge, and Abilities
Must successfully pass criminal background check.
Basic computer knowledge.
Knowledge of investigative procedures, de-escalating violence, facility security, infant/child abduction and protection mechanisms.
Preferred Qualification
None
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of Security Supervisor, the employee is frequently required to walk; use hands to finger, handle, or feel objects, tools or controls; and talk or hear. The employee is occasionally required to stand; sit; reach with hands and arms; climb or balance; stoop; kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation and vibration. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature of level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
QUALITY BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Uses critical thinking skills to determine evidence based solutions. Systematically gathers and reviews pertinent information to prevent errors (PDCA – Plan, Do, Check, Act). Pursues individual or team learning and growth opportunities to continually build skills. Understands and abides by all safety regulations.
SERVICE EXCELLENCE BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Maintains patient confidentiality. Rounds regularly with patients, direct reports and/or customers. Uses telephone and elevator etiquette. Acts as an employee ambassador. Committed to know hospital service lines and shows pride in our organization. Uses AIDET when dealing with internal or external customers.
FISCAL RESPONSIBILITY BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Takes responsibility for solving problems. Treats company resources responsibly. Performs work functions timely and accurately. Respects our environment; keeps public areas neat and clean and returns supplies to the appropriate areas.
PEOPLE BEHAVIORAL EXPECTATIONS
Generally and in all job specific duties: Supports the team through good attendance. Maintains a professional appearance. Creates a positive team environment; flexible and supportive setting an example of cooperation. Uses meaningful communication; provides honest feedback that is valuable and not critical and discourages negative talk and gossip. Respect co-workers.
JOB SPECIFIC FUNCTIONS
Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
Conduct reflects HMHD’s values and a commitment to HMHD’s Code of Conduct.
Attends the required corporate integrity and compliance training and education programs.
Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
Complies with all HIPAA standards.
Acts as liaison between Security Officers and facilities director
Assists the Security Department in establishing operational policies including staff assistance with patient restraint, traffic control, escorting staff, monitoring response systems, investigations, disruptions, etc.
Ensures that security risk analysis and vulnerability analysis is completed for the entire facility
Patrols facility and grounds once every week, alternating shifts, to assure Security Officers are performing duties appropriately.
Assists in developing, reviewing and participating in security training for facility staff including new employee orientation, ongoing education in high-risk areas, etc.
Conducts on-the-job training for Security Officers.
Educates Security Officers in any new policies, procedures, equipment or techniques.
Schedules and assigns Security Officers to cover all shifts.
Schedules vacation and leave time for Security Officers.
Completes time cards for payroll.
Performs the job of Security Officer when required.
Interacts professionally with staff, visitors and patients.
Conducts thorough investigation of incidents
Performs all aspects of care and services in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Supports and maintains a culture of safety and quality.
Confers with Security Manager to formulate policies, determine need for programs and coordinate programs with plant activities.
Responsible for Security department’s motor vehicles.
Participates in performance improvement and information management programs.
Demonstrates an ability to be flexible, organized and function under stressful conditions.
Reports to Facilities Director regarding Security Officers performance. Provides input during performance evaluations. Keeps Facilities Director informed of department activities.
Directly supervises staff in the Security Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Ensures patient and staff confidentiality at all times
Wears identification while on duty
Assists in maintaining regulatory requirements, including all federal, state, local regulations and accrediting organization standards.
Works at maintaining good rapport and a cooperative working relationship with physicians, departments and staff.
Resolves staff concerns at the department level, utilizing the grievance process as required.
Effectively communicates administrative directives to staff and encourages interactive departmental meetings and discussions.
Ensures compliance with policies and procedures regarding department operations, fire safety, emergency management and infection prevention and control.
Represents the organization in a positive and professional manner.
Title: Security Supervisor – Commerce/Quinlan
Company: Hunt Regional Healthcare
Location: Greenville, TX
