Overview
Security Supervisor & Driver Jobs in Burbank, CA at Madison Square Garden Entertainment Corp.
Title: Security Supervisor & Driver
Company: Madison Square Garden Entertainment Corp.
Location: Burbank, CA
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?The Security Supervisor and Driver will be accountable for providing an exceptional guest experience throughout MSG’s venues as it relates to event or building security. This role will focus on partnering within Venues, and across functions, to get work done through others in a fast paced and dynamic environment. Success in this role is demonstrated by creating a safe and secure environment without sacrificing an exceptional guest experience, committing to continuous learning and development, and achieving business results. The Security Supervisor will report into the Sphere Security Manager.
What will you do?
Accountable for daily supervision and leadership of security officers.
Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure environment. Ability to work collaboratively with other departments to achieve company objectives, especially in emergency situations and times of crisis.
Provides logistical support and transportation of Executives, high-profile clients, guests, and family members.
Execute proactive measures to ensure the safety of the client, i.e. advance work, research, collection of applicable information.
Ability to check traffic, road conditions and plan alternate routes to ensure an on-time arrival.
Responsible for maintaining the cleanliness of the vehicle (interior and exterior)
Maintains a travel log and any additional billing information/notes as needed.
Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs.
Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs.
Responsible for ensuring that security office space and equipment is prepared to support security operations. Works with adjacent teams to address maintenance, custodial, and facility issues and improvements.
Addresses customer concerns, feedback and suggestions in a timely and efficient manner
May be tasked with managing or supporting additional security programs that facilitate security operations such as equipment inventory, conducting security advances and walkthroughs for visiting VIP’s, improving team processes, completing long term projects, and representing security leadership to other internal teams.
Perform other general security duties as needed to support the Threat Management division.
What do you need to succeed?
The ideal candidate will have a minimum of 3-5 years’ supervisory experience in the security, law enforcement, or military field, and preferably have knowledge of events, sports, theatre …
