Overview
Security Supervisor (Full-time) Jobs in Summerlin, NV at United Security Services Inc.
Full Job Description
United Security Services, Inc., a national security company, which specializes in hospitality and customer service, is seeking a professional full-time Security Supervisor to supervise security services at Downtown Summerlin or the Las Vegas Ballpark.
Requirements:
At least 5 years ofhospitalitysecurity experienceand at least 2 years ofsecurity supervisory experience.
Exceptional customer service skills and excellent judgement.
Excellent communication/interpersonal skills and strong organizational skills.
Ability to write and approve professional security reports.
Possess, or can acquire by time of employment, a State of Nevada PILB Security Work Card.
Availability/flexibility to work any day, including weekends and holidays, and any work shift based on operational needs.
Preferred:
Experienced with Microsoft Office and the ability to learn new security software applications.
Possess a working knowledge of the hospitality industry and the related nomenclature.
The starting hourly wage for this position is $21.00.
We offer competitive pay and benefits, including career advancement opportunities.
Responsibilities:
▪ Oversight of all security shift personnel
▪ Back-up of posts as necessary
▪ Represent the Security Department in the absence of the Security Manager for all meetings and
functions (i.e., pre-event meetings, site visits, security walkthroughs, etc.)
▪ Provide a high level of respectful and polite customer service for all DTS guests, visitors and staff
▪ Assist with the weekly work schedule and coordination of security officer time-off requests
▪ Develop and complete all security administrative statistical needs and reports for their specific assigned shift
▪ Attend and assist with conducting pre-shift and end-of-shift briefings
▪ Communicate all pertinent security information to security officers prior to assigned shift
▪ Supervise security officers and regularly observe and monitor their conduct and performance
▪ Handle all queries from security staff during their assigned shift
▪ Oversee all security investigations occurring on their assigned shift
▪ Handle all complaints regarding security officers from employees, guests and visitors
▪ Conduct follow-up investigations on all security incidents occurring during their shifts
▪ Become the “contact officer” (contact and cover techniques) for security officers on certain potentially volatile or sensitive contacts and incidents
▪ Ensure all security checks and patrols are regularly conducted
▪ Prepare and distribute the end-of-shift security report and send such correspondence to appropriate DTS management personnel
▪ Address all security call-offs/staffing needs for the following shift to ensure appropriate staffing levels
▪ Assist with development of annual personnel evaluations for security officers
▪ Supervise and/or deliver all new security officer orientation training and refresher training (Field Training Officer or FTO)
▪ Provide regular coaching and mentoring for new security officers
▪ Physically check and ensure all of the required security equipment is in good working order and ready for usage during their assigned shift
▪ Ensure the security systems and software are functional at the commencement of assigned shift
▪ Review and approve all security Incident Reports completed by security officers during their assigned shift (Ensure all Incident Reports are complete, a…
Title: Security Supervisor (Full-time)
Company: United Security Services Inc.
Location: Summerlin, NV
Category:
