Overview
Security Supervisor (RS Lead) Jobs in Honolulu, HI at Ke Kilohana
Full Job Description
POSITION SUMMARY
Under the supervision of the General Manager, the Residential Specialist Lead is responsible for front desk operations and the Residential Specialists staff to assure safety, security, and enjoyment of the property. Residential Specialist Lead, also, oversees move-ins, move-outs, deliveries and contractor access to the property.
DUTIES AND RESPONSIBILITIES
Supervise, train and create schedules for Residential Specialists including shift duties and patrols
Ensure coverage of security operations by Residential Specialist staff personnel even if must come in and cover down
Ensure that daily administrative documentation is kept concise and complete
Investigate security-related accidents/incidents/complaints, interview witnesses, complete report and follow up as needed
Investigate and report maintenance and safety conditions which might endanger residents, workers or public safety
Respond appropriately to emergencies including fire, water, security and safety incidents
Initiate and cancel evacuation procedures appropriately
Investigate and report fires, evacuations, hazardous situations/other facility-related events
Assure excellence in customer service including communication, conflict resolution, and responsiveness
Oversee move-ins, move-outs, deliveries and contractor access to the property
Monitor security of the building by use of building cameras and by perimeter and grounds patrol throughout the shift and maintains camera recordings
Assist in internal investigations as required
Demonstrate knowledge and skills of property systems including fire, water, electrical and mechanical switches and valve for both common areas and individual units
Assure continuity in recording and logging of shift events to provide an overview of daily activities
Know House Rules and implement interventions in a positive way that encourages resident compliance with the house rules
Monitor move-ins and move-outs to prevent damage to common area and assure safety and reserve / schedule the usage of Freight Elevator
Oversee acceptance and release of authorized packages and Lost and Found services
Report any maintenance related deficiencies that are observed and submit a work order for maintenance resolution
Report complaints and incidents of unusual or questionable activities
Oversee driveways, loading zones, ramps, and entrances and help prevent congestion; facilitate special parking requests; and monitor parking garage and other parking areas for improper parking
Maintain liaison with local police as well as neighboring condominiums’ security offices
Submit monthly reports to the General Manager each month
OTHER FUNCTIONS AND REQUIREMENTS:
Keep all information regarding Association’s homeowners, tenants, guests and fellow employees in the strictest of confidence
PHYSICAL, MENTAL, AND COMMUNICATION DEMANDS:
Require frequent walking, bending, as well as lifting and handling up to 50 pounds
Require basic reading, writing and problem-solving skills
Able to read, write, speak and understand the English language to communicate effectively with owners, guests, rental agents, and other staff members
Organizational Relationship:
Reports to the General Manager
WORK HOURS:
Generally, 40 hours per week for full time. Workdays and hours are subject to change. Overtime will be necessary when circumstances call for extended hours. The General Manager is responsible for as…
Title: Security Supervisor (RS Lead)
Company: Ke Kilohana
Location: Honolulu, HI
Category:
