Overview
Security Technician Jobs in Auckland, New Zealand at Convergint Asia Pacific
Title: Security Technician
Company: Convergint Asia Pacific
Location: Auckland, New Zealand
Convergint is looking for a full-time, enthusiastic, results driven and customer service-oriented technician to join our amazing culture. The Security Technician plays a key role in servicing and supporting our customers.
Convergint – Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realise the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
Who you Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You are ready for a challenge and want to take the next step in your career in a positive, supporting and stimulating environment. You want to join an organisation with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.
The Role
As a Security Technician with Convergint in NZ you will be part of a highly skilled team with involvement in all aspects of our NZ business.
This position is responsible for providing customer and technical support for installed systems Security CCTV Access Control Systems, Intercom, Visitor Management Systems and other cloud based or IP systems. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and performing installation and commissioning on minor works and small projects jobs.
What you’ll do with “Our Training and Your Experience”
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.
Assist with the development and updating of best practice techniques.
To be successful in the role you will need to have:
High level communication skills – written, oral, liaison.
Knowledge of New Zealand Standards applicable to the Security Industry.
Good planning and project management skills and the ability to prioritise issues and tasks.
An understanding of quality assurance principles and their application.
Analytical and problem-solving abilities.
Requirements:
Mandatory
Minimum of three years of experience as Security Technician. With industry or trade qualifications
Have or Eligible to obtain a NZ Security License.
Car driver’s license.
Cablers licence
Passion for technology.
High attention to detail.
Highly Desirable
Experience with Electronics.
OH&S card.
Experience with various EACS systems Gallagher, Integriti and Lenel preferred.
Experience in IT including IP CCTV, IP intercoms and networking experience with Genetec, Avigilon, Milestone preferred.
Why join us?
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of di…
