Overview
Security Zone Manager Jobs in Orlando, FL at Loews Hotels & Co
Title: Security Zone Manager
Company: Loews Hotels & Co
Location: Orlando, FL
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Lakewood Regional Support
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
Responsible within a multi-hotel “Security Zone” for Management of all Security functions and staff in the performance of their duties pertaining to: controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute Loews Hotels at Universal Orlando. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of LHUO property and assets.
Job Specifications
Qualifications
Associates Degree or equivalent preferred
Excellent observation, communication, guest service and report writing skills
Minimum three + years previous Security supervisory experience in large convention hotel environment
Possess CPR and First Aid certification, or ability to obtain and maintain.
Ability to speak, read and write English fluently
Able to work a flexible schedule, including weekends and holidays
Job Duties
Job Specific
Is the primary Security point of contact within an assigned multi-hotel Security Zone, for all issues relating to staff training and communication, hotel meetings, Hotel Managing Director liaison and follow-up.
Directs the Security Staff shift assigned to the specific multi-hotel Security Zone.
Conducts employee hiring interviews, coaching and counseling sessions and recommends for termination when appropriate.
Is responsible for the completion of shift schedules.
Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers
Performs Security Department training related activities
Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities
Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter
Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors
Oversees inspection of all packages enteri…
