Overview
Senior Security Officer / Security Officer Jobs in Hong Kong, Hong Kong SAR at Grand Hyatt
Title: Senior Security Officer / Security Officer
Company: Grand Hyatt
Location: Hong Kong, Hong Kong SAR
Organization- Grand Hyatt Hong Kong
Summary
You will be responsible to provide an excellent and consistent level of service
Patrols lobbies, corridors, guest floors and public areas, while ensuring there are no fires, unsafe conditions, and/or missing or inoperative safety equipment
Ensures that the Hotel’s policy and procedures in key issuance are adhered to at all times.
Ensures that the Hotel’s policy & procedures on the issuance of Security Passes are adhered to for all visitors including suppliers, contractors, part-timers, employees etc.
Ensures that tasks and duties listed for designated posts such as Staff Entrance, Control Room, Patrol, Grand & Terrace Wings’ Lobbies and Hotel Driveway are professionally carried out at all times.
Assists in the tasks assigned in emergency situations.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily
Maintains positive guest and colleague interactions with good working relationships
To assist in the efficient running of the security function
Qualifications
Ideally with a professional diploma or certificate in Safety and Security.
Minimum 1 year work experience as Security Officer in large establishments.
Good practical, operational and adequate administrative skills are an asset.
