Overview
Senior Technician – Security Jobs in Vancouver, British Columbia, Canada at Paladin Technologies
Title: Senior Technician – Security
Company: Paladin Technologies
Location: Vancouver, British Columbia, Canada
As a Senior Technician – Security; with Paladin Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.
This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.
We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused. Though based in Vancouver you may be required to travel to job sites throughout the region.
GENERAL ACCOUNTABILITIES:
Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications
Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly
Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism
Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepares, create and executes detailed reports and acceptance test plans to meet SLA’s, contract for clients and internal use
Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use
Stay up-to-date with advancements in security technology, regulations, and industry best practices. Continuously improve your technical skills through training and certifications
Adhere to all safety regulations and compliance standards related to security systems installation and maintenance
Administrative duties including project updates to Project Managers, completing and filing all project documentation
You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work
Utilizing expertise and experience to serve as a mentor to colleagues, offering guidance in testing, fine-tuning, and optimizing equipment for peak operational efficiency
Other duties as required
Support, lead, and mentor team members
Design systems and layout
Maintain a high level of safety and professionalism
Lead projects at a site level, manage a team of junior technicians as necessary
Other duties as required
REQUIRED QUALIFICATIONS:
5 plus years of experience in a technical role within the integrated security industry
Progressive experience in a technical role within the integrated security or low-voltage industry(s)
Programming experience (essential for senior positions)
Ability to work 50% to 70% night shift
Previous experience leading installations at the site level
Valid TQ certification
Strong troubleshooting and problem-solving skills
Proficiency in the use of relevant tools and equipment
Valid Driver’s License and clean abstract
PREFERRED QUALIFICATIONS:
Vendor Certification in low voltage systems (e.g., LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others)
Postsecondary training in …
