Overview
Service Technician – Security II Jobs in Charlotte, NC at MSS Solutions, LLC
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Service Technician – Security II If you are an experienced Fire & Security professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job – it’s collaborating with the best talent in the business. It’s having a part in building a better future. It’s making a difference in people’s lives.
The success of MSS is a direct reflection of our team’s dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
The essential roles and responsibilities are outlined below:
Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines.
Troubleshoot system problems and resolve them via physical equipment installation or software changes.
Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified.
Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training)
Knowledge of computer networking, IP addressing, and connectivity
Understanding of low voltage electrical, including troubleshooting skills and instruments
Knowledge of or desire to learn security systems and CCTV
Follow and maintain a highly structured inspection schedule.
Input, retrieve and archive inspection documentation program via the laptop computer.
Maintain customer satisfaction for continual company growth.
Complete assigned tasks on time with little supervision
Support emergency service call-out on a rotational basis.
Perform other duties as assigned.
Qualifications and Requirements
5 years of experience in commercial/industrial fire alarm systems.
Experience with Microsoft Excel and Word documents as they relate to inspection reporting.
Experience in reading and interpreting blueprints, diagrams, and specifications
Ability to read and interpret technical and parts manuals to diagnose and repair equipment
Experience with hand tools and multi-meter usage
Must be able to follow verbal and written instructions.
Must be able to carry and move equipment and tools weighing up to 40 pounds.
Must be able to work on lifts and ladders.
Must possess hand tools.
Must be willing to travel within NC/SC for day trips and work extended hours as needed.
Key Requirements
Regular and supervisory probation period required, if applicable.
Random drug testing is required.
Must successfully pass a background check.
Valid driver’s license and clean driving record required.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business’s growth and our employees’ needs. Currently, our benefits include:
Medical/Dental/Vision Insurance
401k with Employer Contributions
PTO
Paid Holidays
Employee Assistance Program
Long-term Disability
Short-term Disability
Flexible Spending Plan
Health Savings Plan
Additional Notes:
MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled
MSS Employees, please visit the MSS Career Center or contact HR to apply
Title: Service Technician – Security II
Company: MSS Solutions, LLC
Location: Charlotte, NC
