Overview

SOC Analyst I Jobs in United States at One Source

Title: SOC Analyst I

Company: One Source

Location: United States

This role provides support to One Source Communications Managed Security Services clients.  The Security Analyst should have an affinity for Cyber Security and a broad knowledge of managed security practices, processes, and tools. The Security analyst should also have a thirst for knowledge and an ability to tackle new problems quickly by using available research tools to successfully remedy issues with little supervision. This role works within the Security Operations team on supporting Managed Security customers ticket triage, investigation, and resolution.

Keep information regarding our clients, their data, and other sensitive information confidential

Provide remote and on-site security and incident response support to a growing list of clients

Triage security alerts and events to quickly determine scope, impact, and risk

Investigate security alerts and events to correlate related events into incidents

Based on research and threat intelligence sources, make practical and actionable recommendations to customers on next steps for alerts and events

Proactively hunt for security exposures and threats in a customer’s environment

Assist in new security customer onboarding and setup

Update knowledge base to provide continuity among other company personnel

Communicate ticket status and document updates to clients and technical staff as needed

Provide first level after hours and holiday on-call support on a revolving basis with other staff

Regularly scheduled for off-shift (evening or overnight) in a 4×10 or 3/4×12 model

Interact with clients and vendors over the phone and in person in a professional manner

Provide security tool tuning recommendations and feedback to the Security Engineering team

Respond and manage internal security incidents as reported to the Security Operations Center

Data and system use must comply with One Source information security policies and standards.

Unauthorized access to data and/or systems is prohibited.

Required Skills / Abilities

Firm understanding of Cyber Security fundamentals

Good verbal and written communication skills for daily interactions with customers

Strong knowledge of security concepts such as ACLs, Sysmon, AV, APT, IDS, IPS, EDR, DLP, SIEM, MITRE ATT&CK framework, Incident response, and Threat hunting

Strong knowledge of endpoint security solutions

Knowledge and experience with of email security solutions

Experience with networking, including routing/switching/firewall/IPS/IDS

Preference for familiarity with the following tools FireEye, Cofense, KnowBe4, Proofpoint, ELK, DarkTrace, Firemon, Crowdstrike, Acronis, Cisco, Cisco Meraki

Education / Experience

Bachelor’s Degree, or High School Diploma and additional industry experience

2-4 years of experience in a Cyber Security role with responsibility for investigation of security incidents or incident remediation

Preference for direct experience in a Cyber Security Analyst role or appropriate industry certifications.

Updated 7/15/2024

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