Overview
SOC Analyst I Jobs in United States at One Source
Title: SOC Analyst I
Company: One Source
Location: United States
This role provides support to One Source Communications Managed Security Services clients. The Security Analyst should have an affinity for Cyber Security and a broad knowledge of managed security practices, processes, and tools. The Security analyst should also have a thirst for knowledge and an ability to tackle new problems quickly by using available research tools to successfully remedy issues with little supervision. This role works within the Security Operations team on supporting Managed Security customers ticket triage, investigation, and resolution.
Keep information regarding our clients, their data, and other sensitive information confidential
Provide remote and on-site security and incident response support to a growing list of clients
Triage security alerts and events to quickly determine scope, impact, and risk
Investigate security alerts and events to correlate related events into incidents
Based on research and threat intelligence sources, make practical and actionable recommendations to customers on next steps for alerts and events
Proactively hunt for security exposures and threats in a customer’s environment
Assist in new security customer onboarding and setup
Update knowledge base to provide continuity among other company personnel
Communicate ticket status and document updates to clients and technical staff as needed
Provide first level after hours and holiday on-call support on a revolving basis with other staff
Regularly scheduled for off-shift (evening or overnight) in a 4×10 or 3/4×12 model
Interact with clients and vendors over the phone and in person in a professional manner
Provide security tool tuning recommendations and feedback to the Security Engineering team
Respond and manage internal security incidents as reported to the Security Operations Center
Data and system use must comply with One Source information security policies and standards.
Unauthorized access to data and/or systems is prohibited.
Required Skills / Abilities
Firm understanding of Cyber Security fundamentals
Good verbal and written communication skills for daily interactions with customers
Strong knowledge of security concepts such as ACLs, Sysmon, AV, APT, IDS, IPS, EDR, DLP, SIEM, MITRE ATT&CK framework, Incident response, and Threat hunting
Strong knowledge of endpoint security solutions
Knowledge and experience with of email security solutions
Experience with networking, including routing/switching/firewall/IPS/IDS
Preference for familiarity with the following tools FireEye, Cofense, KnowBe4, Proofpoint, ELK, DarkTrace, Firemon, Crowdstrike, Acronis, Cisco, Cisco Meraki
Education / Experience
Bachelor’s Degree, or High School Diploma and additional industry experience
2-4 years of experience in a Cyber Security role with responsibility for investigation of security incidents or incident remediation
Preference for direct experience in a Cyber Security Analyst role or appropriate industry certifications.
Updated 7/15/2024