Overview
SOC Operator Jobs in Charlotte, NC at Global Guardian
Company Overview
At Global Guardian, client safety and satisfaction are their top priorities. Global Guardian is a provider of world-class security solutions, custom-tailored to the individual needs of its global client base.
They offer a comprehensive and integrated suite of best-in-class security, emergency, and medical services that help clients identify and mitigate the risks of traveling and doing business both overseas and domestically.
Solutions and services include personnel location sharing and monitoring, emergency response, security and transportation support, intelligence and due diligence, medical support, medical evacuation, emergency and custom aviation, cyber security, and video surveillance monitoring.
Global Guardian’s Operations Center outside Washington DC and security teams in over 130 countries, give clients peace of mind in knowing that no matter where they are in the world, Global Guardian stands ready to support quickly 24 / 7 / 365.
Position Overview
Global Guardian’s Asset Security Division is seeking an enthusiastic individual for Security Operations Center Operator role to join our fast-paced Charlotte, NC office.
The Security Operations Center Operator will cross train in the Video monitoring, Intrusion detection, FA, and Asset Tracking.
We are looking for a team member who is extremely efficient and wants to grow with us.
Job Responsibilities
Dispatch local authorities when necessary
Able to handle life-saving situations utilizing event driven Artificial Intelligence
Respond to events and alarms for Video Monitoring, Intrusion detection, FA, and Asset Tracking
Conduct site guard tours and immediate response to panic alarms
Maintain up-to-date knowledge of, and adherence to, site protocols
Maintain accurate records of all incidents and prepare incident reports for any events
Experience / Requirements
1-3 years’ experience in the security industry preferred
Military and / or security background preferred
Proficient in Microsoft Office
Excellent organizational skills with high attention to detail
Ability to multitask and has a strong work ethic
Excellent oral and written communication skills
Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members.
Full-time positions available
US applicants : Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Title: SOC Operator
Company: Global Guardian
Location: Charlotte, NC
