Overview
SOC Support Engineer III, AWS Security Operations Center/SOC Jobs in London, England, UK at ENGINEERINGUK
Title: SOC Support Engineer III, AWS Security Operations Center/SOC
Company: ENGINEERINGUK
Location: London, England, UK
Type: Full Time
Category: IT/Tech, Security
SOC Support Engineer III, AWS Security Operations Center (SOC)
DESCRIPTION
The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across IT Systems and provides technical support; security response for logical services and physical data center systems and signals to support AWS security, customers, and partners.
Candidates for this role will possess both knowledge of security principles and experience withpractical applicationof security best practices. An ideal candidate will have a proven record of accomplishment in one or more of the following domains: emergent/military/network operation centers, logical security, and technical customer support. They will possess excellent verbal and writtencommunication skillsand be able to multitask effectively through multiple incidents or workflows.
Successful candidates will demonstrate good judgement andcritical thinkingwhile following SOC procedures and guidelines. They will have a technical background with the ability to identify and troubleshoot operating system and web application security issues across the physical and the logical space. They will be proactive, adaptable, professional, and insist on the highest standards of work.
The AWS SOC is a 24/7/365 operation and shift work will be required to include days, nights, weekends, and holidays. This role also requiresflexibilityof schedule and the ability and willingness to work outside of normal daytime business hours (including overnight shifts).
Key job responsibilities
As an AWS SOC Support Engineer, you will employ security strategies and procedures in accordance with service level agreements, policies, standards, and operating procedures. You will manage communications, security response and escalations, facilitate operational needs, generate and/or manage trouble tickets, and provide additional services as required. More specifically, the SOC Support Engineer will:
Drive security findings, research mitigations, and analyze potential security vulnerability related information from a variety of sources to remediate root cause.
Manage high security events, communicate risks to AWS stakeholders, and escalate to drive mitigation.
Utilize security mindset and judgment to assess security risks across the organization and escalate accordingly.
Createinnovative solutionsto security issues, utilizing technology orprocess improvement.
Produce progress reports, briefs, and white papers regarding issues, security concerns, and operational opportunities for improvement that affect AWS data center operations and/or AWS reputation.
Consult closely with the other Amazon security and service teams on issues related to AWS security posture and work as a catalyst to bring stakeholders together to address findings and risks until a formalized business owner is identified to take lead.
Interface with technical teams, stakeholders andleadershipto translate security mitigation plans into actionable items.
Manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers.
Utilize knowledge of IT systems, technical support for applications; troubleshooting Windows/Linux.
BASIC QUALIFICATIONS
Experience in software development, or experience in technical support
Experience scripting inmodernprogram languages
Experience troubleshooting anddebuggingtechnical systems
Experience with Unix/Linux/Windows Operating Systems administration, troubleshoot…
