Overview
Soft Service Officer Jobs in Tabuk, Saudi Arabia at Alfanar Projects
Title: Soft Service Officer
Company: Alfanar Projects
Location: Tabuk, Saudi Arabia
Job Purpose:
To oversee and manage the day-to-day operations of the soft services team, ensuring the efficient delivery of cleaning, security, and other essential soft services.
Key Accountability Areas:
Soft Services Delivery:
Coordinate daily operations of housekeeping, laundry, pest control, and other soft services.
Ensure timely, efficient, and professional delivery of all soft services.
Assist management in developing and implementing work schedules and staff assignments.
Train and supervise the non-staff team to equip them with the necessary skills and knowledge for effective performance.
Inventory Management:
Oversee inventory levels of supplies and essential items related to soft services.
Place orders as needed to ensure uninterrupted service delivery.
Maintenance Coordination:
Coordinate minor maintenance and repairs within residential facilities.
Liaise with external contractors to address major maintenance issues as required.
Customer Service:
Respond promptly and professionally to resident inquiries and complaints.
Safety Compliance:
Conduct regular safety inspections and address hazards or risks in a timely manner.
Job Requirements:
Academic Qualification:
Diploma Degree in Hospitality or a related field.
Certifications/Vocational Training:
Relevant certifications are preferred.
Work Experience:
5 to 10 years of experience in facilities management or a related domain.
