Overview
Store Protection Specialist – Hyattsville, MD Jobs in Los Angeles, California, USA at Sofeigroup
Title: Store Protection Specialist – Hyattsville, MD
Company: Sofeigroup
Location: Los Angeles, California, USA
Type: Full Time
Category: Retail, Security
The SOFEI Group, Inc. (4723)
To:
Employment Counselor
Date: 03/27/2024is now hiring!
Store Protection Specialist
Number of Openings:1Salary Range:$11.00+ per hour
Employment Status:Part-time
Our values start with our people, join a team that values you!
We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun andexcitingtreasure hunt experience.
As part of our team, you will experience:
Success.Our winning team pursues excellence while learning and evolving
Career growth.We develop industry leading talent because Ross grows when our people grow
Teamwork.We work together to solve the hard problems and find the right solution
Ourcommitment to Diversity, Equity &Inclusion, and our community.We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
GENERAL
PURPOSE:
This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating a ‘command’ presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy.
Walks sales floor to identify and address potential theft indicators, as directed by StoreLeadership. Partners with StoreLeadershipto ensure compliance with LossPreventiondirectives and minimization of operational shortage. Must embraceCompany valuesand have a mentality to protect the Ross treasure.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do and assists StoreLeadershipin maintaining a safe and secure environment for both Associates and Customers.
Provides visible ‘command’ presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
Removes clutter and ensures safe, clear egress to emergency exits.
Developing Great Teams & Partnerships:
Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
Treats all Customers and Associates withrespect.
Demonstrates courtesy, friendliness, andprofessionalismat all times. Recognizes Associates using Companyrecognition programs.
Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providingrecognition, etc.
Other duties as assigned to support LossPreventioninitiatives.
Mitigating Theft & Fraud:
Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to StoreLeadershipand LossPreventionLeadership.
Adheres to Company policy for external theft response.
Executes all Company Best Practices and maximizes productivit…
