Overview
Surveillance Investigator Jobs in El Cajon, California, USA at Sycuan Free Shuttles
Title: Surveillance Investigator
Company: Sycuan Free Shuttles
Location: El Cajon, California, USA
Type: Full Time
Category: Security, Entertainment & Gaming
Tribal, 2 Kwaaypaay Court, El Cajon, California, United States of America Req #14897
Friday, January 24, 2025
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan’ssense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
JobPurpose:
Observes through closed circuit television all areas of the Casino and parking lots related areas.
Job Duties and Responsibilities:
(
Note:
Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Ensures compliance with state and federal gaming regulationsby maintaining recording status of video equipment through proper use of cameras and video switching equipment, scanning areas equipped with camera surveillance equipment and seeking any irregularities, crimes or cheating activity, ensuring that team members comply with established policies, procedures, and rules, and reporting any observed irregularities to the Surveillance Supervisor.
Maintains the security of Casino assetsby advising appropriate casino team members when immediate action can be taken to resolve any error or irregularity, and assisting security personnel via radio in the apprehension of a suspect observed by surveillance in the act of committing a crime, gaming irregularity or other violation.
Records video footage of any irregularities observed and generates reports in writingby monitoring security and slot department radio communications to initiate video coverage of incidents in progress, maintaining recorded video coverage of fills, crediting of chips, and transfers of cash, and reporting any irregularities observed.
Conducts investigations of cheating, criminal activities, procedural violations, and any matter that threatens Tribal assetsby reviewing video footage of reported or observed incidents, recording observations via Digital Video Recording (DVR) system to provide proof or evidence of cheating activity and/or dishonest or improper activities by team members and/or guests, and generating a report for the Surveillance Investigator Supervisor and/or Director of Surveillance.
Assists Casino Management in resolving player disputes or discrepancies in gaming activities and other Casino areasby consulting video footage of incidents and relaying information to appropriate sources.
Job Specifications:
Education and Experience:
High School diploma or G.E.D.
Casino Gaming Experience or related experience
Surveillance experience in a gaming environment
Certificate of completion from a recognized school of casino games
Skills and Knowledge:
Must possess excellent observation skills
Knowledge of gaming laws, regulations and procedures
Must possess excellent judgmental, analytical and decision-making skills
Ability to review videotape and correctly determine details of incidents
Ability to properly decipher procedural …
