Overview
Surveillance Operator – Full Time Jobs in Las Vegas, NV at J W Marriott
Our guests and employees depend on Security to be prepared and respond quickly to a multitude of emergencies. Security Officers will often be tasked with making split second decisions to ensure the safety and security of our guest and employees. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions:
Patrol any and all areas of T.I. property to greet guests and handle any issues which may arise
Escort Guest and Employees as necessary
Operate a two-way radio to communicate with the Control Room and other Security staff
Resolve complaints and issues involving both guests and employees
Monitor access to restricted areas
Provide assistance to disabled / impaired individuals including those in wheelchairs
Remove and carry drop boxes from the gaming tables
Monitor access to guest rooms by checking room keys at the elevator lobby
Operate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off the property
Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies arise
Use a computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaints
Work in a high pace high stress areas and situations
Make split second decisions
Assist in fire situations
Assist in evacuations
Engage persons who are in violation of Hotel policy and procedure or in violations of federal, state, county, city or local laws and ordinances up to and including detentions and arrests
Able to remain calm, polite, professional and yet stay firm with your actions when engaging such persons
Perform all duties deemed for the success of the department
Responsibilities/Qualifications
At least one year customer service experience required
Previous Security and/or Military experience preferred
Must be able to complete the following training during your probation period or when the first class is available:
Covers all aspects of the job
Training packet with management
CPR – Cardiopulmonary Resuscitation
AED – Automated External Defibrillation
First Aid
Oxygen Administration
MDTS – handcuffing/control and restraint training
No Guard Card needed
This training needs to be maintained throughout your employment
To be eligible for or remain in a full-time position within the Security Department you must be able to complete and stay proficient in the following:
Security iTrak
Photos
Scanner
Report paperwork
Digital video system including video review, video exporting and printing photos from video
Report Writing:
Security Command and Control Room:
High stress and fast paced situations
Security iTrak
Digital video system to include learning all cameras and placement, watching multiple monitors, all camera numbers, camera control, video review, exporting video and printing photos from video
Dispatching multiple Security members and multiple calls
Multiple telephone lines including emergency services lines
Multiple alarm panels including the Life Safety System
Title: Surveillance Operator – Full Time
Company: J W Marriott
Location: Las Vegas, NV
