Overview

System/Network Administrator Jobs in Columbia, MD at Maverc Technologies

Title: System/Network Administrator

Company: Maverc Technologies

Location: Columbia, MD

As a Systems/Network Administrator at you will become an integral part of the information technology team. You will support day-to-day operations and evolving IT needs. This includes operations of existing infrastructure and services, and help desk support.

Key responsibilities include but are not limited to:

Operate, improve and secure the Corporate IT environment and the infrastructure supporting CyberPoint’s product offerings. This includes macOS endpoints, Windows and Linux servers and services, Cisco switches, routers and firewalls, Office 365, Amazon Web Services and Atlassian Cloud

This includes:

Maintain the integrity and security of servers and systems, including implementing vulnerability management activities, examining system data and implementing improvements for reliability and performance

Identify and correct hardware and software issues on servers clients and network devices

Monitor and respond to infrastructure generated alerts

Research questions using available information resources

Advise users and management on appropriate actions for all aspects of the IT environment

Follow up with users to ensure issues are fully resolved

Follow Help Desk standard procedures

Log all Help Desk interactions

Document internal procedures for both system administration protocol and user assistance

Track user account creation, changes and deletions

Support and maintain user accounts including rights, permissions, and systems groups

Maintain inventory of all equipment, software and software licenses

Stay current with system information, changes and updates

Requirements

U.S. Citizenship

7+ years direct systems/network administrator experience

System administration experience with macOS and Windows

Hands-on experience with Microsoft Active Directory, Active Directory Federation Services (ADFS), Exchange Server, WSUS and Microsoft 365/Office 365

Strong understanding TCP/IP networking, including addressing, routing and network services such as DNS, NFSm CIFS, DHCP and SMTP

General knowledge of system and network security concepts and best practices. Operating system and network device hardening. Strong attention to security and confidentiality

Understanding of scripting (Linux shell, PowerShell)

Understanding of public key infrastructure

Strong interpersonal skills

Customer service orientation

Problem analysis and problem-solving skills

Oral and written communication skills

Ability to work both independently and with a team

Strong planning and organizational skills, with effective time management and the ability to meet deadlines

Ability to move IT equipment weighing up to 50 lbs and ascend/descend a ladder to service wires and equipment

Ability to exchange accurate information when communicating with users on the phone to assist in troubleshooting

What Will Set You Apart

Experience integrating multifactor authentication technologies

Experience with Linux

Experience with Amazon Web Services EC2, S3 and VPC

Experience with Cisco routers, switches and firewalls

Experience with Atlassian Cloud

Experience with Jira Service Management (formerly Jira Service Desk)

Experience with munki and autopkg (macOS)

Cisco certifications preferred

Microsoft certifications preferred

Amazon Web Services certifications preferred

Benefits

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