Overview
Tier 2 Loss Prevention Associate Jobs in Seattle, WA at Vigilant Asset Protection LLC
KEY DUTIES AND RESPONSIBILITIES
Wear Assigned uniform; clean, professional and in accordance with Vigilant Loss Prevention standards
Maintain high visibility to deter theft and robbery and to keep the peace generally.
Engage customers by greeting them and acknowledging their Presence.
Officers will at the request of ONLY Vigilant Asset Protection Associates, assist such Associates in the apprehension and processing of shoplifters
Develop a rapport with the client and provide input to Vigilant supervisors
Model, mentor and influence the training curriculum to maintain quality control and standards for all Vigilant personnel
Patrol all areas of the property, monitoring guest’s behavior for indications of theft
Prepare detailed written incident reports to document all Security/Loss Prevention related incidents, observations, and daily activity
Report behavior that may be detrimental to the client, including theft, customer complaints, policy and procedural violations, safety violations, poor service or unfriendly behavior
Report and document all incidents timely, in an honest, objective and fair manner
Testify in legal proceedings to observations when required
Professionally interact with customers of all ages, ethnicity and background
Maintain confidentially of all Security/Loss Prevention and property report/documents; release information only to authorized individuals
Notify appropriate individuals in the event of injury, property damage or customer complaint
Assist customers/employees during emergency system situations
ADDITIONAL DUTIES AND RESPONSIBLITIES
Comply with all Vigilant AP directives, policies and procedures
Perform all delegated tasks assigned by Loss Prevention Supervisor
Adhere to Company standards as stated in departmental training manual
SKILLS AND QUALIFICATIONS
Must be at least 18 years old
High School diploma or equivalent; some college preferred
Excellent written / verbal communication skills
Ability to interact professional and positive manner with store management, Asset Protection team members and client associates and customers
Able to work independently with minimum supervision
Must be detail oriented, highly motivated, and a self-starter
Able to stand and/or walk for long periods of time, both inside and outdoors
Ability to work flexible hours, including nights, holidays and weekends
Able to pass a thorough background screen, including criminal background check
Title: Tier 2 Loss Prevention Associate
Company: Vigilant Asset Protection LLC
Location: Seattle, WA
