Overview
TRANSIT SECURITY OFFICER II Jobs in Los Angeles, CA at LA Metro
Salary
$25.38 – $36.95 Hourly
Location
Los Angeles, CA
Job Type
Regular Employee
Job Number
2400438
Cabinet
CHIEF SAFETY OFFICE
Cost Center
2610 – SYSTEM SECURITY & LAW ENFORCEMENT
Opening Date
02/21/2025
Closing Date
Continuous
FLSA
Non-Exempt
Bargaining Unit
TEAMSTERS
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Under moderate supervision, monitors transit areas, conducts fare inspections, and provides customer service to ensure the safety of Metro patrons and employees, as well as protecting Metro infrastructure. This is an armed non-sworn classification.
Examples of Duties
Provides customer service to Metro patrons
Protects Metro patrons, employees, infrastructure, revenues and other assets
Patrols, monitors, and safeguards Metro infrastructure at regularly scheduled intervals
Ensures adherence to Metro’s Customer Code of Conduct
Ensures safety of Metro employees
Works with local law enforcement and other government agencies
Assists law enforcement and effect an arrest as needed
Observes and reports on security and safety problems or incidents
Escorts vault truck drivers during Revenue pick-up from various Metro locations and divisions
Monitors the handling of Metro revenue at Cash Counting Facility and Metro Ticket Offices
Writes reports regarding incidents of suspicious activity and vandalism occurring on Metro property
Keeps written log of daily activities
May perform security operations duties as necessary in the Security Operations Center (SOC)
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
High School Diploma or G.E.D. Certificate
Experience
None Required: One year of relevant security or law enforcement experience preferred
Certifications/Licenses/Special Requirements
Minimum of 21 years of age
Valid California Class C Driver License
Must be able to obtain a California Guard Card issued by the Department of Consumer Affairs within six months of hire
Must be able to obtain a Bureau of Security and Investigative Services (BSIS) Baton Permit within six months of hire date
Must be able to obtain a valid Firearm Permit issued by the Department of Consumer Affairs within six months of hire.
Must qualify with and carry a firearm while on duty
Must pass enhanced background investigation, psychological evaluation, and medical examination. Internal promotions from TSO I only need to pass an updated background investigation
Elements of this position require access to sensitive security information (SSI)
Uncorrected vision: no more than 20/70 in both eyes
Must have normal color vision
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
Positions in this classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA)
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Self-defense techniques
Basic recordkeeping
De-escalation techniques
Safety precautions and procedures
Laws of arrest, search seizure and use of force
Dispatching protocols
Vehicle operations and safety policies and practices
Metro transit system
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Exercising sound judgment in handling unruly patrons and emergency situations, repelling physical attack, and restraining unlawful intruders
Observing and reporting
Communicating effectively with others
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Interface with the public in a professional manner
Operate a handheld telecommunication device
Understand and follow oral and written instructions and procedures
Write accurate reports of incidents
Handle firearms in a safe and proper manner
Maintain basic records
Utilize applicable business and security software applications
Read, write, speak, and understand English
Respond quickly to emergency situations
Assist during evacuation procedures
Move objects up to 130 lbs. for 10 yards
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
Close exposure to computer monitors and video screen
High dust, dirt, and/or grease environment
High noise environment
Work with regular exposure to odors or fumes
Use protective devices and personal protective gear
Work on elevated surfaces or below ground level at different locations
Work in awkward or confining/enclosed spaces at different locations
Work in darkness or with poor lighting
Exposure to moving machinery and/or vehicles
Exposure to radiant or electrical energy (e.g., ionizing radiation, overhead catenary or contact rail power distribution, etc.)
Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity
Exposure to bodily fluids and waste
Exposure to explosives and/or highly flammable materials
Exposure to infectious material/diseases
Exposure to physical and verbal abuse by clients/customers and/or general public
Exposure to hostile and armed criminal suspects
Work after designated regular hours in case of special assignments or emergencies
Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments
Physical Effort Required
Operate and communicate with a telephone or other telecommunications devices and communicate through the medium
Standing
Walking (distance 5′ to 100′)
Heavy lifting or carrying 51lbs. or more with assistance
Climbing (e.g., ladders, scaffolds, stairs, poles, into vehicles, trains, platforms, etc.)
Good distance vision and/or depth perception to judge distances
Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
(KG)
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro’s website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
PTSC BENEFITS
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan – Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance – PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance – PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance – 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays – 12 days a year: New Year’s Day, Martin Luther King, Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans’ Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP) – Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date – 5 years 20 days
Beginning of 6th – 10th year 25 days
Beginning of 11th – 15th year 30 days
Beginning of 16th + years 35 days
Pension Plan – PTSC retirement plan is the Public Employees’ Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
Employer
Los Angeles County Metropolitan Transportation Authority (CA)
Address
One Gateway Plaza
Los Angeles, California, 90012
Website
https://www.metro.net/careers
Title: TRANSIT SECURITY OFFICER II
Company: LA Metro
Location: Los Angeles, CA
