Overview
(USA) Asset Protection Operations Coach Jobs in Merrill, WI at Walmart
Full Job Description
Position Summary…
What you’ll do…
Drives sales by ensuring effective merchandise presentation (for example, accurate and competitive pricing, proper signing, inventory levels,
cleanliness of the area); assessing economic trends and community needs; overseeing the stocking and rotation of merchandise; setting up, cleaning,
and organizing product displays; and securing fragile and high-shrink merchandise.
Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-
Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,
merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement
business solutions; and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)
service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and
providing process improvement leadership to ensure a high quality customer experience.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting
clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion
awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives. Builds
accountability for policies and procedures. Measures adherence to loss prevention policies and procedures. Reviews variances to inventory reports.
Conducts operational and pre-inventory reviews. Gathers data, audits results, and monitors deficiency trends. Identifies improvement opportunities.
Communicates and works with managers and associates to determine corrections needed to inventory controls. Influences the implementation and
execution of control corrections. Trains managers and associates operational controls and processes in multiple stores.
Detects, deters, investigates, and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal
activities. Conducts investigations relating to company operations and policies. Gathers evidence, takes statements, writes case reports, and provides
court room testimony as needed. Partners in collaborative efforts with other investigative entities.
Monitors safety and risk controls within a facility by ensuring an effective safety program is in place. Supervises safety team members. Identifies
accident trends to develop and implement solutions to prevent accidents. Observes workplaces practices and provides training to associates on
accident prevention techniques. Communicates plans to minimize accidents. Oversees safety reviews and implements plans to improve workplace
safety.
Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures b…
Title: (USA) Asset Protection Operations Coach
Company: Walmart
Location: Merrill, WI
Category:
