Overview
Veterans Service Representative I Jobs in Stockton, CA at County of San Joaquin
Title: Veterans Service Representative I
Company: County of San Joaquin
Location: Stockton, CA
IntroductionThis department promotional examination is being given to fill vacancies in the Veteran Services Office and to establish an eligible list to fill future vacancies.Resumes will not be accepted in lieu of an application.A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background investigation.
COLA
This position is represented by the SEIU bargaining unit and will receive the following salary increase:
Effective July 2025 – 3% Cost of Living Adjustment increase
NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.
TYPICAL DUTIES
Assists with the preparation of claims packages; completes claims forms and documents for submission to the Veterans Administration for a wide range of veteran and survivor benefits; advises claimants of required supporting documentation; insures documentation is included in claim package when possible.
Assists clients in securing evidence to complete claim package, including legal documents, medical records, service records and other documentation which supports entitlement to benefits.
Provides information regarding benefits available to veterans and/or their dependents, including conditions of entitlement; advises clients about and explains vocational, educational, financial, and medical rights and benefits; provides information regarding community resources.
Assists with verifying entitlement to benefits for non-veteran administration programs; invites claim action as appropriate; coordinates with other County agencies.
Assists with outreach; may address groups regarding functions and responsibilities of the office; may make visits to homes, hospitals or other sites as required.
May maintain liaison with veterans’ organizations and community organizations.
Prepares and maintains reports and correspondence.
Minimum Qualifications
PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with San Joaquin County Veterans Service Office and meet the promotional eligibility requirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations.
Education:
Completion of 60 semester (or 90 quarter) units from an accredited college or university with course work in military science, business or public administration, psychology, health science, social science or a related field.
Experience
: Either 1) one year of clerical or administrative support experience in a county veterans’ service office, a veterans’ service contact office, or a Veterans’ Administration regional office; OR 2) one year of technical administrative experience in government, military, or in fields similar to health care or social services, disability insurance claims, or social security that included interviewing or obtaining information from clients to determine their eligibility for services or program benefits, as well as researching and explaining policies, laws, and/or regulations; OR 3) lived experience applying for a variety of veteran-specific benefits as a veteran or active duty service member with relevant experience and…
