Overview
Visual Security Officer Jobs in New York, NY at Macy’s
Full Job Description
Job Overview:
The Asset Protection Detective’s primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Support store’s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Detective detects and apprehends shoplifters and dishonest employees.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy’s schedule options are available during the interview process.
Essential Functions:
Respond to customer and associate incidents to facilitate first aid and minimize company liability• Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager
Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law
Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned
Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
Responds to alarm conditions at assigned store
Perform other duties as necessary
Follow shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Regular, dependable attendance and punctuality
Qualifications:Education/Experience:
High School Diploma or equivalent. Some college is desirable.
Completion of Store Detective Training program required upon assignment to position.
Communication Skills:
Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekends as needed
…
Title: Visual Security Officer
Company: Macy’s
Location: New York, NY
Category:
