Overview
LEAD PUBLIC SAFETY DISPATCHER – RECRUITMENT LIMITED TO FULLY CERTIFIED PUBLIC SAFETY DISPATCHER Jobs in Wichita Falls, TX at City of Wichita Falls, Texas
CURRENTLY THIS RECRUITMENT IS ONLY OPEN TO INDIVIDUALS CURRENTLY EMPLOYED IN THE CITY OF WICHITA FALLS POLICE DISPATCH. ONLY OPEN TO FULLY CERTIFIED PSD.
BRIEF DESCRIPTION:
The purpose of this position is to answer emergency multiple lines and radio channels, gather information, answer questions, and dispatch or transfer calls to the appropriate units, departments or agencies. This is accomplished by answering incoming calls, gathering information, entering information and caller comments, researching general information, checking for warrant status, stolen information or other, dispatching the calls, and sending and receiving teletypes. Additional duties include notifying other departments of received requests, and transferring calls to other dispatch agencies or departments, overseeing work, training, and scheduling work as needed.
LICENSING REQUIREMENTS:
TCIC/NCIC Cert; Basic Tele communicator/TCLEOSE Certification.
Driver’s License Required – N Type – N/A Endorsements – N/A
ESSENTIAL FUNCTIONS:
Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function.
(S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy
Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly.
# Code Essential Functions
1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice
2 S Answers incoming emergency calls for police, fire and other agencies by requesting emergency type, obtaining specifics on the emergency, entering information into the computer, dispatching service to responding units, and monitoring all radio channels.
3 S Researches records information by entering unit activity, answering and responding to radio traffic, making and receiving phone calls, researching databases for information, copying and sending information to requestors.
4 S Relieves other radio positions when requested.
5 S Dispatches for other agencies such as the county by typing unit activity, monitoring and answering radio traffic, making and receiving phone calls, relaying information regarding calls to responding units, and relaying information retrieved from databases regarding incidents or persons.
6 S Answers incoming non-emergency and administrative phones lines by receiving inquiries from the public for various requests, gathering information from callers, researching information for callers, transferring calls to emergency dispatchers or connecting them to other departments, contacting other departments, and providing information.
7 S Serve as lead dispatcher on a shift, monitoring radio calls, reviewing data entry and scheduling work.
JOB REQUIREMENTS:
-Description of Minimum Job Requirements-
Formal Education Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Experience Over one year up to and including two years
PRIMARY WORK LOCATION: DISPATCH CENTER
Position : 5201003
Code : 5201-1
Type : INTERNAL & EXTERNAL
Location : POLICE CIVILIAN
Grade : NE 112
Job Class : LD PS DISPATCHER
Posting Start : 04/01/2024
Posting End : 04/05/2024
HOURLY RATE RANGE: $21.80-$27.26
Title: LEAD PUBLIC SAFETY DISPATCHER – RECRUITMENT LIMITED TO FULLY CERTIFIED PUBLIC SAFETY DISPATCHER
Company: City of Wichita Falls, Texas
Location: Wichita Falls, TX
