Overview
Retirement & Security Specialist Jobs in Asheville, NC at NTCA – The Rural Broadband Association
NTCA-The Rural Broadband Association is recruiting a benefits specialist to join our retirement administration team in our Asheville, NC office. Benefits specialists play an important role in administering NTCA’s defined benefit pension plan for employees across rural America.
What will you do?
Calculate retirement benefit for participants
Process benefit payments
Respond to inquiries, explain available options, review eligibility requirements
Answer plan-specific questions from participants and company HR/benefits administrators
Maintain participation records for plan participants and member companies
Assist with the preparation of plan specification documents and administrative procedures
Perform other special duties or projects, as assigned
To perform the job successfully, an individual should have the following qualifications:
Strong problem solving with good analytical skills
Ability to research and analyze information and determine appropriate responses to complex questions
Effectively and professionally communicate technical and complex information to constituents
Balance competing demands for time and prioritize workload to meet strict deadlines
Proficient in Microsoft Word, Excel, and Outlook
Advanced verbal and written communication skills
Establish positive, productive, and efficient working relationships with a variety of persons at various levels within and outside the organization
Exceptional customer service skills
Understanding of basic accounting principles
Previous retirement benefit experience preferred but not required
Why work for us?
NTCA offers a competitive compensation and benefits package that is designed to support employees’ health and wellness, financial satisfaction, work life balance, and protection from the unexpected. We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement within the organization. NTCA’s work culture supports our core values of respect, collaboration, communication, innovation, and creating a superior customer service experience. We are committed to supporting and improving the lives of the communities we serve and hope you will consider joining our team.
Our compensation and benefits package includes:
Competitive compensation program including regular performance feedback and coaching
401(k) and pension retirement programs
Health insurance: medical, dental, vision, pharmacy benefits
Company sponsored life insurance
Short- and long-term disability
Generous paid time off and paid holidays
Hybrid work schedule pending the completion of the training and probationary period. The hybrid schedule consists of three days of in-office, and two days of remote work upon manager approval
Tuition reimbursement
Corporate volunteering and community service opportunities
Comprehensive wellness program
Convenient office location in beautiful Biltmore Park area of Asheville with shopping and dining options as well as walking/running trails
If you are ready to pursue an exciting and fulfilling career that impacts the lives of people across rural America, apply today.
Title: Retirement & Security Specialist
Company: NTCA – The Rural Broadband Association
Location: Asheville, NC
