Security Operations Manager

Job Overview

Job Title: Security Operations Manager

Company: Mitie Business Services – Security

Location: Atherstone.

Hours: 50 hrs per week – (Flexibility will be required as the hours will be varied)

Package: Competitive salary. Company car & fuel card, holiday and other benefits

Mitie are currently looking to recruit a Security Operations Manager to oversee the branch and business plan ensuring the division are delivering to agreed objectives/targets.

Our Operations Manager will be assisting with managing the day to day operational running of the branch through effective management of staff and customers. The Operations Manager will work closely with the Regional Operations Managers to provide excellent customer service, employee satisfaction and ensure that all business-related tasks are completed in a timely fashion – further ensuring regional operational growth plans.

The main duties of our Operations Manager will include (but not be limited to):

Ensuring employee welfare checks are completed

Help complete monthly branch-based business report

To recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles

Manage customer requirements through provision of visit reports where required

Conduct and monitor staff appraisals of direct reports. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place

Build, maintain and manage positive relationships

Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Manager

Our Operations Manager will ideally have:
Full driving licence

Front line SIA licence

At least 2 years security industry experience

Financially aware

Good interpersonal skills

Proven experience in problem sol